Training - Wittern Group

Procedures
Phone Training (ShoreTel)
Mitel Training
Training-Cheat-Sheet
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ShoreTel Training Video's

Basic Phone Procedures, Conferencing

Communicator Training: http://training.shoretel.com/communicator/Personal/module_01/player.html

Conferencing: (Remember when conferencing you can only set up conference between yourself and two other people. All other conference calls need to be set up through Collier.)
8040university.com

Communications Basics, Voice mail, Contacts: Video:

http://training.shoretel.com/communicator/Personal/

Attendants, Operators, Technicians

Commmunicator for Operators:
http://training.shoretel.com/communicator/Operators

Phone Training:
http://training.shoretel.com/shoretel_10/230l1.htm

Training PDF's

230-shoretel-phones.pdf

Shoretel-Communicator.pdf

Shoretel-Quick-Reference-Guide.pdf

Shoretel-Voicemail.pdf
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